smueller/HexaHost-GameCloud

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Enhance API with OIDC support, including login and callback endpoints. Update environment variables for OIDC configuration in .env.example. Add new features to the catalog service for listing software families, Minecraft versions, and deployment regions. Implement server management actions such as kill, delete, and update in the servers module. Integrate feature flags for maintenance mode in server operations. Update pnpm-lock.yaml with new dependencies and versions.

2026-07-05 18:39:53 +02:00

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Data retention

Retention periods and deletion procedures for HexaHost GameCloud customer and operational data.

Policy summary

Data type	Retention	Deletion trigger
Account profile	Life of account + 90 days	Account deletion request
Game server world (live)	Life of service	Terminate in WHMCS / admin
Automated backups	Per plan (7–30 days default)	Lifecycle job + S3 expiry
Manual backup downloads	Link valid 24 h; object 7 days	Worker cleanup
Audit log	24 months	Scheduled purge job
Application logs (Loki)	30 days (`720h` in loki-config)	Loki compactor
Session tokens	7 days idle / 30 days max	Redis TTL
WHMCS sync events	90 days acknowledged	Addon retention SQL
DNS record history	12 months	DB maintenance
Metering / usage samples	13 months (billing)	Aggregated then purged

Adjust periods in contracts and WHMCS product terms. Document customer-facing retention in your privacy policy (German: Datenschutzerklärung).

Backup retention

Backup objects live under s3://{bucket}/backups/{serverId}/. The worker applies plan-based retention:

Free/starter plans: 7 daily slots
Pro plans: 14 daily + 4 weekly
Enterprise: configurable via admin

Expired backups are deleted from object storage; metadata rows in PostgreSQL are soft-deleted then purged after 7 days.

Termination flow

When WHMCS calls TerminateAccount:

Server stopped on node
Final backup optional (plan-dependent)
World data on node deleted within 24 h
S3 prefix backups/{serverId}/ deleted within 7 days
PostgreSQL server row anonymised or hard-deleted per legal requirement

Right to erasure: Export then delete user row; cascade removes owned servers
Data portability: World export ZIP + backup download via panel
Processor agreement: Required between you (controller) and HexaHost GameCloud operator if different entity

Logs may contain IP addresses and user IDs — treat as personal data where applicable.

Operational data

Store	Purge method
PostgreSQL audit	`DELETE FROM audit_events WHERE created_at < NOW() - INTERVAL '24 months'` (automated job)
Redis	TTL-based; no long-term PII
MinIO access logs	Provider lifecycle rule

Legal hold

Suspend automated deletion for accounts under litigation hold. Flag in admin metadata; worker skips purge for affected serverId.